Privacy Policy

Waterloo Structure (“we,” “us,” or “our”), located at 3314 West Lincoln Hwy, Parkesburg, PA 19365, respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.

1. Information We Collect

Information you provide. When you submit a quote request or contact form, we collect the details you enter, such as:

• Name, email address, and phone number;
• Company name (optional);
• The product you are interested in and any project details or messages you include.

Information collected automatically. Like most websites, our servers and service providers may automatically record technical information such as your IP address, browser type, device type, pages visited, and the date and time of your visit.

2. How We Use Your Information

• To respond to your quote requests and questions, including by phone, text, or email;
• To prepare estimates, schedule site visits, deliveries, and installations;
• To record your inquiry in our customer management system so our team can follow up;
• To maintain, secure, and improve our website;
• To comply with legal obligations.

We do not sell or rent your personal information.

3. Cookies & Similar Technologies

Our website may use cookies and similar technologies that are necessary for the site to function, to remember basic preferences, and to understand how visitors use the site in aggregate. Embedded content such as maps may set their own cookies under the provider’s privacy policy. You can block or delete cookies in your browser settings; some site features may not work properly if you do.

4. How We Share Information

We share information only as needed to run our business, including with:

• Service providers who host our website, store data, or help us communicate with you, under obligations to protect it;
• Delivery and installation partners working on your order;
• Authorities when required by law or to protect our rights and safety.

5. Data Retention & Security

We keep your information for as long as needed to respond to your inquiry, fulfill orders, and meet legal and accounting requirements. We use reasonable administrative and technical safeguards to protect your information, but no method of transmission over the internet is completely secure.

6. Your Choices

• You may ask us to access, correct, or delete the personal information you submitted.
• You may opt out of follow-up calls, texts, or emails at any time by telling us or replying STOP to a text message.

To make a request, contact us using the details below.

7. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.